* How do I choose the right size?
Moto Gear works in custom-made leathers in size, design, and choice of colors as well, We really understand how important is to have a racing suit that fits perfectly. That´s why we try to consider the needs and physical proportions of each racer. All of this goes hand in hand with a color combination and overall design, which can be done in any color combination and style. Namely even with sponsor logos, names and numbers. All details can be produced in printed form, leather logos, embroidery, or laser burning. Write us at firstname.lastname@example.org and you will immediately receive graphical materials and supplementary information. We are looking forward to hearing your ideas. Contact us for your Custom Size Sheets
* What is turn around time ?
Turnaround time depends on customization work on the leathers, our avg turnaround time is 3 to 5 weeks for regular customers, and for sponsored riders' the turnaround time is 4 to 6 weeks. Lead times are not calculated from the date the order is placed, but rather from the date that a product is approved for production by the customer and all required measurements and customer images are supplied for us to begin production.
PLEASE NOTE: Lead times are not a guarantee. If you have a specific date you must have your product by you must place a rush order in order to insure delivery.
* What if I need leather sooner , Do you offer Rush order service ?
Yes we offer RUSH ORDER service on extra $100. and we will ship leathers within 7 to 10 working days. if you need more urgent leather contact us with your specific date.
* How we can Get started to order ?
STEP ONE: ORDER ONLINE or OFFLINE
STEP TWO: DESIGN YOUR GEAR ( our team will guide you through out process )
STEP THREE: GET MEASURED
STEP FOUR: GET EXCITED! ( your product will be delivered within the timeframe )
* Am I able to track my order? If so, How?
Currently, your build can only be tracked via email, Facebook chat, or WhatsApp chat. We have plans to add a “Track my build” to our website section in the near future. but once we ship your leathers we will give you a tracking number to track your leathers online.
* What colors can I choose from?
You have your choice of any Pantone Coated and or Neon color when building any custom product. Please understand that we are dying an animal hide. We try our best, however, sometimes the tint may be off slightly from the color chip itself. Rest assured that we try our best to give you the best color match possible.
* Can I cancel my order?
Orders may be canceled prior to the start of any custom build. If you purchased a stocking item your order can be canceled before shipment has occurred.
* What if my suit doesn’t fit?
Custom-fit suits are made to measure. We guarantee that a suit will be made to your measurements or we fix it. No questions asked. If you provide the incorrect measurements we can not guarantee fitment, however, we do guarantee we will build to your requested measurements so measure twice just to be sure. If you have any questions while taking measurements please ask. After all, that is really what we are here for!
* Can I add additional protection to my suit?
We offer some of the best CE-approved protection available but some want more. For example armored shorts. If you would like to add an additional product like this please be sure to take all measurements wearing these products and nothing more!
* Do you ship outside of the United States?
Of course we do. Most of our products included standard ground shipping or you may ask us for shipping cost before order , most of area we ship products free over $350 order value.
* What kind of warranty or guarantee do you offer?
We take pride in our quality and craftsmanship. We can guarantee our products to be free of any manufacturing defects for two year from the date of purchase.
* Do you offer any sponsorship programs?
We do! For more information send your resume along with your tentative schedule, and why you think you would be a great addition to the Moto Gear's Team to Sponsorship@moto-gear.us